Terms of Service

These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website or placing an order with us, you agree to comply with these Terms. Please read them carefully before proceeding.

1. Website Access and Use:

1.1 License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable licence to access and use our website for your personal, non-commercial purposes.

1.2 User Conduct: You agree to use our website and services in compliance with applicable laws, regulations, and these Terms. You must not engage in any activity that may disrupt or interfere with the operation of our website or infringe upon the rights of others.

2. Ordering and Payment:

2.1 Product Availability: All orders are subject to product availability. We reserve the right to limit or refuse orders at our discretion.

2.2 Order Accuracy: You are responsible for providing accurate and up-to-date information when placing an order, including your contact and delivery information. We are not liable for any delays or errors resulting from inaccurate or incomplete information provided by you.

2.3 Payment: Payment for orders must be made through the payment methods available on our website. By providing payment information, you authorise us to charge the applicable fees to your chosen payment method.

3. Shipping and Delivery:

3.1 Shipping Restrictions: We currently only ship to Metropolitan Adelaide.

3.2 Shipping Costs and Schedule: Shipping costs a flat rate of $10 per order, and products are delivered on Fridays only.

3.3 Delivery Procedure: If no one is available to collect the package upon delivery, our delivery driver will leave the cookies in the safest place they can find. We are not responsible for any loss or damage that may occur after delivery.

4. Intellectual Property:

4.1 Ownership: All content, trademarks, and intellectual property rights on our website are owned by That Cookie Guy or our licensors. You may not use, reproduce, or distribute any content from our website without our prior written consent.

5. Limitation of Liability:

5.1 Disclaimer: To the fullest extent permitted by law, That Cookie Guy disclaims all warranties, express or implied, regarding the accuracy, completeness, or reliability of any information or products provided on our website. We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.

6. Indemnification:

6.1 You agree to indemnify and hold harmless That Cookie Guy, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses (including legal fees) arising out of or in connection with your use of our website, violation of these Terms, or infringement of any third-party rights.

7. Modifications to Terms:

7.1 We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after the posting of changes constitutes your acceptance of the revised Terms.

8. Governing Law:

8.1 These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.

9. Contact Us:

If you have any questions, concerns, or feedback about these Terms, please contact us using the contact form on our website.