Privacy Policy
At That Cookie Guy, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
Information We Collect:
Personal Information: When you place an order or contact us through our website, we may collect personal information such as your name, email address, phone number, and delivery address.
Payment Information: To process your orders, we may collect payment information such as credit card details. However, we do not store any payment information on our servers. All payment transactions are securely processed through third-party payment gateways.
Cookies: Like many websites, we use cookies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files stored on your device that help us analyse website traffic and improve our services. You can control cookies through your browser settings or opt-out of certain types of cookies.
How We Use Your Information:
Order Processing: We use the information you provide to process and fulfill your orders, communicate with you about your orders, and provide customer support.
Marketing Communications: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in the emails or by contacting us directly.
Website Improvement: We may use aggregated and anonymised data to analyse website usage patterns, monitor the effectiveness of our marketing campaigns, and improve our website's functionality and user experience.
Legal Compliance: We may collect, use, or disclose your information as required or permitted by law or to comply with legal obligations, such as responding to lawful requests from government authorities.
Information Sharing and Disclosure:
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or providing other services on our behalf. These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and any changes to the privacy practices.
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or to protect the rights, property, or safety of That Cookie Guy, our customers, or others.
Data Security:
We take reasonable measures to protect the security and confidentiality of your information to prevent unauthorised access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights:
You have the right to access, update, or delete the personal information we hold about you. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below.
Policy Updates:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our website or services after the posting of changes constitutes your acceptance of such changes.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us via the contact form on our website.
By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Last Updated: 15/05/2024